Reference

How to128 Handles Your Personal Data

Your account data and payment activity — including transactions via DANA, OVO, and GoPay — are handled with care. This page tells you exactly what we collect, why we collect it, and how you can request changes or deletion at any time.

DANA, OVO, GoPay wallet data protectedAccount access logs kept secureYour right to request data changesNo data sold to third partiesContact us to update or remove your data
Explore the Lobby Read FAQ
to128 How to128 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply security measures at the account, session, and payment layer to keep your data from being accessed by anyone who is not you. Here is what that looks like in practice across the four areas that matter most to your privacy.

Cookies and Session Tracking

We use session cookies to keep you logged in across pages and to remember your preferred payment method — DANA, OVO, or GoPay.

Account Security Layer

Every login attempt is checked against your registered device and session history. If we detect an access pattern that looks unusual — a new device or location — we may prompt an OTP verification before letting the session proceed.

Payment Data Retention

Transaction references for DANA, OVO, and GoPay deposits and withdrawals are stored in your account history. We keep these records for account accuracy and dispute resolution, not for marketing or profiling purposes.

Requesting Data Changes

You have the right to ask us what data we hold, to correct inaccurate details, or to request deletion when your account is closed.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat Support

Open live chat from your account dashboard to raise a privacy question or request. Our support team handles data queries directly — no waiting for an email queue.

Email Data Request

Send a written request to our support email if you want a copy of your stored data, a correction, or full deletion. We confirm receipt and respond within a reasonable period.

Account Settings Panel

Some data — like your contact number and linked e-wallet reference for DANA, OVO, or GoPay — can be updated directly in your account settings without contacting support.

Common Questions About Your Privacy on to128

Real questions we receive about how data is managed, what rights you hold, and how to act on them — answered directly.

We collect your name, contact details, and the e-wallet identifiers you use — DANA, OVO, or GoPay. Device and session data is also recorded to protect your account from unauthorised access.

Transaction data is processed only to complete your deposit or withdrawal. We do not sell or share your payment records with outside parties for marketing or any unrelated purpose.

We retain account and transaction records for a period after closure as required by applicable rules. Once that period ends, data is removed from active systems in line with our retention schedule.

Yes. Contact our support team via live chat or email with your account details and request type. We will confirm what data we hold and provide it within a reasonable timeframe.

Go to your account settings panel and edit your contact number or e-wallet reference directly. For changes that affect identity verification, live chat support can walk you through the steps.

We use session cookies to keep you logged in and remember your payment preference. You can clear or block cookies in your mobile browser settings, but doing so will end your active session and may affect how some pages load.

Related pages

to128 Indonesia Register About Us La Liga Mix Parlay FAQ