Reference

Terms and Conditions for Your to128 Account

These terms set out how your account works on to128 — what you agree to when you open one, how your wallet transactions are handled, and what applies when you use DANA, OVO, or GoPay to fund your sessions.

DANA, OVO, GoPay wallet rulesAccount eligibility by regionSession and access conditionsWallet verification requiredTerms subject to local law
to128 Terms and Conditions for Your to128 Account
HOW WE HANDLE THIS

Account Security and Data Handling Under These Terms

Wallet Verification

We verify that the DANA, OVO, or GoPay wallet used for deposits matches the name on your registered account. This step protects your funds and keeps your account secure from unauthorised transfers.

Account Data Retention

We retain your account records — including transaction history, session logs, and wallet details — for as long as required by the terms and applicable local regulations. You may request a data summary through support.

Contact for Changes

If your registered wallet or contact details change, update them through your account settings immediately. Outdated contact details may delay any terms-related communication or withdrawal verification.

Cookie and Session Policy

We use session cookies to keep your account active across your mobile browser and maintain your lobby position. You can manage cookie preferences from your device settings without affecting your account balance.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Team online

Live Chat

Reach our account support team directly through the live chat window in your account dashboard. We aim to respond to terms-related queries around the clock.

Email Support

Send a written query about your account terms, wallet conditions, or eligibility questions to our support email. We work through requests in the order received.

Account Help Centre

Check the Help Centre inside your account for answers on DANA, OVO, and GoPay transaction rules, account suspension steps, and how to request a terms clarification.

Common Questions About These Terms

These answers cover what most people ask before or after opening an account. If your question is not here, live chat or the Help Centre inside your account will get you a direct answer.

Yes. Wallet transactions through GoPay, DANA, or OVO are all covered under these terms. The wallet name must match your registered account name for any transaction to clear.

We will contact you via your registered channel and explain the reason. You can respond through live chat or email, and we aim to resolve account reviews within a reasonable period.

Yes. Submit a data request through our support email. We will provide a summary of your account records, transaction history, and wallet details held at the time of your request.

We notify you through your registered account contact when terms change. Continuing to use your account after that notification means you accept the updated version.

Eligibility and access depend on local law in your region. These terms apply only where online gaming activity is permitted. Check your local eligibility before using the account.

No. All wallet transactions must come from an account registered in your own name. Using another person's OVO or DANA wallet may result in an account review and possible suspension.